Privacy Policy and Terms of Use

Privacy Policy

The Family Violence Lawyer
(a brand and subdomain of Aston Legal Group)
Last updated: 3 February 2025


Introduction

The Family Violence Lawyer is a legal services brand operated by Aston Legal Group. We are committed to protecting your privacy and managing personal information in a transparent and lawful manner.

This Privacy Policy outlines our ongoing obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to the collection, use, disclosure, storage, and protection of personal information.

A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.


Personal Information

Personal information is information or an opinion that identifies, or could reasonably identify, an individual.

The personal information we may collect includes, but is not limited to:

  • Names
  • Addresses
  • Email addresses
  • Telephone numbers
  • Information relevant to legal matters

Personal information may be collected through interviews, correspondence, telephone calls, emails, online forms, this website, other Aston Legal Group websites, publicly available sources, and from third parties.

We do not guarantee the privacy practices or content of authorised third-party websites.


3. Purpose of Collection

Personal information is collected for the primary purpose of:

  • Providing legal services
  • Responding to enquiries
  • Managing client relationships
  • Meeting legal, regulatory, and professional obligations

We may also use personal information for secondary purposes closely related to the primary purpose where you would reasonably expect such use.

You may opt out of any marketing communications at any time by contacting us in writing.

Where appropriate and practicable, we will explain why we are collecting personal information and how it will be used.


4. Sensitive Information

Sensitive information includes information or opinions about matters such as:

  • Family relationships
  • Allegations of family violence
  • Criminal history
  • Health information

Sensitive information is collected and used only:

  • For the primary purpose for which it was obtained
  • For a directly related secondary purpose
  • With your consent
  • Where required or authorised by law

5. Third Parties

Where reasonable and practicable, we collect personal information directly from you. In some circumstances, information may be provided by third parties. In such cases, we will take reasonable steps to notify you of the information received.


6. Disclosure of Personal Information

Personal information may be disclosed:

  • To courts, tribunals, barristers, experts, and service providers involved in a legal matter
  • Where you consent
  • Where required or authorised by law

Any disclosure is limited to what is reasonably necessary and subject to confidentiality obligations.


7. Security of Personal Information

Personal information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure.

When personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it, except where it is contained in client files, which are retained for a minimum of seven (7) years in accordance with legal and professional obligations.


8. Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.

We will not charge a fee for access requests but may charge a reasonable administrative fee for providing copies. Identification may be required before releasing information.


9. Cookies and Website Analytics

This website uses cookies and analytics tools to track usage and improve functionality. Any information collected is handled in accordance with this Privacy Policy.

You may disable cookies via your browser settings, although this may affect website functionality.


10. Policy Updates

This Privacy Policy may be updated from time to time. The current version will always be published on this website.


11. Privacy Enquiries and Complaints

For enquiries or complaints regarding this Privacy Policy, please contact:

Aston Legal Group
Level 1, 91 William Street
Melbourne VIC
Email: admin@astonlegalgroup.com.au
Phone: (03) 8391 8411


Terms of Use

The Family Violence Lawyer
(a brand and subdomain of Aston Legal Group)


1. Acceptance of Terms

Access to and use of this website and all associated pages and subdomains is subject to these Terms of Use and the Privacy Policy.

By accessing or using this website, you agree to be bound by these Terms of Use. These terms are governed by the laws of Victoria, Australia.

Aston Legal Group may amend these terms at any time without notice. Continued use of the website constitutes acceptance of the amended terms.


2. Website Operation

Aston Legal Group may suspend, terminate, or modify this website or any part of it at any time without notice.


3. Copyright

All website content is protected by copyright under the Copyright Act 1968 (Cth).

Except for personal or educational use, or as otherwise permitted by law, no content may be copied, reproduced, adapted, altered, or distributed without prior written consent.


4. Disclaimer

All content on this website is of a general nature only. It is not legal advice and must not be relied upon as such.

Visitors should obtain independent legal advice specific to their circumstances before acting on any information contained on this website.

Use of this website does not create a solicitor–client relationship.


5. Limitation of Liability

To the maximum extent permitted by law, Aston Legal Group excludes all liability for loss or damage of any kind arising from:

  • Use or access to this website
  • Reliance on website content
  • Transmission of malware or viruses

Where liability cannot be excluded, liability is limited at Aston Legal Group’s option to:

  • Resupply of services; or
  • Payment of the cost of resupplying the services

Website content may change without notice. While reasonable efforts are made to ensure accuracy, no guarantees are made regarding currency, accuracy, or suitability.


6. Cookies and Analytics

This website uses cookies and third-party analytics services, including Google Analytics, to understand website usage and improve services.

Cookies may collect:

  • Page requests
  • Browser and operating system information
  • Date and time of access
  • Referring website information

Cookies do not store personal identifiers such as names, email addresses, or phone numbers.

By using this website, you consent to the use of cookies. You may disable cookies in your browser settings, though this may affect functionality.


7. External Links

This website may contain links to third-party websites. Aston Legal Group is not responsible for the content or privacy practices of external sites.